I took a class at Harvard Law School with the professor who wrote this book. I think it is a must-read/must-have for any Internet startup despite the fact no one has heard of it right now outside of law schools. It contains legal cases and descriptive text on pretty much all legal aspects of an Internet startup.

This book is basically a transcript of 30 some-odd interviews with famous startup founders. Most of the startups are Internet related,

and all technology related. I highly recommend reading it if you are involved in or want to be involved in an Internet startup in any way. It really gives you a sense,

through narrative,

of what it is like and how different people approached the challenges involved. As an experienced Internet entrepreneur,

I found it validating and extremely interesting.

This is a really short guide to the common terms you see when taking investment. If you are considering such,

you should really get this book and understand it.

This is a really easy to use introduction to the balance sheet,

income statement,

and cash flow statement. Basically,

if you know nothing about accounting,

get this book and understand it.

If you have traffic at your site,

this is a great way to monetize it (that means make money). You basically grab some code and put it on your site and then Google puts some contextual advertising there. I personally think it is actually a win-win for you and your users because the links are usually quite useful. It is of course possible to get better advertising rates,

but for small sites without an advertising sales force,

I haven't found anything better yet.

This is a service that gives you statistics about who is coming to your sites. It was a product that Google acquired a while ago called Urchin. I have used so many of these over the years,

both hosted and local (remember hitbox?). Lately I have settled on this one and AwStats for local stuff. But recently,

I have found dealing with local analysis really gets you nothing over the Google service,

so I have switched everything there. Locally,

you have to worry about upgrades,

managing files,

security (AwStats has had serious issues). I had been concerned about slowing down my sites,

but that is no longer an issue. So if you have any sites,

I recommend just signing up for this. It is free and easy to set up. You just put a little code at the bottom of your pages.

I'm sure you have heard of Gmail by now. If not,

it is an email service hosted by Google. You're saying,

I already have an email service. But Gmail is great for customer service because of their conversation view,

and I highly suggest you use it for that. All you do is put a unique id in your messages,

and then when people reply,

they will be automatically put in the right thread (this mostly works without the id too). That way,

you always have the whole thread together there for you to review. I know there are all sorts of products that do this for you too,